Most businesses accumulate years of files and documents that have to be kept, but rarely need to be touched. Patient charts, client files, closed case files, tax and financial records, personnel files. They take up office space, they cost money to house in prime square footage, and they still have to stay organized and retrievable. DeHaven's Transfer & Storage offers a better solution. We provide secure, managed business records storage at our Durham warehouse, where your documents are coded, tracked, shelved, and ready to retrieve whenever you need them. A family-owned North Carolina company since 1951, we store records for medical practices, law firms, accounting firms, universities, and businesses across the Triangle.
Why Move Your Records Offsite
Keeping years of inactive files in your own office is more expensive than it looks. Filing cabinets and storage rooms occupy space you are paying commercial rent for, space that could be used for staff, clients, or operations. On top of that, in-house records tend to drift out of order over time, and finding a specific file from five years ago becomes its own small project.
Offsite records storage solves both problems. Your active, day-to-day files stay with you. Everything else, the records you must retain but rarely access, moves to a secure facility where it is properly organized and professionally managed. You reclaim your office space, you stop paying prime rent to warehouse paper, and your records are actually easier to find than they were in the back room.
Managed Records Storage, Not Just a Storage Room
There is an important difference between renting space and having your records managed. DeHaven's records storage is a managed service. We don't simply hand you a locked room and leave you to it.
When your records come to us, each box is coded and tagged, then shelved in a mapped location in our warehouse and logged in our inventory system. That means every box has a known place and a record of where it is. When you need a file back, you don't go searching, you contact us, and we locate and retrieve it. The organization is maintained by us, so you are not paying your own staff to drive to a storage unit and dig through boxes.
This is what makes managed records storage worth it: your documents are not just stored, they are kept orderly, accounted for, and retrievable.
Records Storage Services
DeHaven's business records storage includes:
- Pickup of your records from your office
- Coding and tagging of each records box
- Shelving in mapped, logged warehouse locations
- Inventory management so every box is accounted for
- File and box retrieval when you need a document back
- Delivery of retrieved records to your office
- Secure, monitored warehouse storage with fire suppression
- Short-term and long-term storage terms
- Coordination of records moves during an office relocation or renovation
Who We Store Records For
Records storage is essential for any business that has to retain documents, and especially valuable for industries with significant recordkeeping obligations. DeHaven's stores records for:
- Medical and dental practices holding patient charts and clinical records
- Law firms with active and closed case files
- Accounting and financial firms holding client tax and financial records
- Universities and institutions with academic and administrative records
- Corporate and professional offices of every kind with personnel, contract, and operational records
Whatever your industry, if you have files you are required to keep but do not need at your fingertips, managed records storage is a practical, cost-effective answer.
A Note on Retention Requirements
Many businesses are legally required to retain certain records for set periods of time, and those requirements vary widely by industry, document type, and applicable state and federal law. Retention obligations are exactly why so many businesses end up with years of files they cannot simply discard.
DeHaven's provides the secure storage and management for those records. We are not a legal or compliance advisor, and the specific retention schedule your business must follow is a question for your own legal counsel, accountant, or compliance team. What we offer is the practical side: a secure, organized, professionally managed place for the records your retention policy requires you to keep.
Secure Storage at Our Durham Warehouse
Your records are stored in our Durham warehouse, the same monitored, alarmed facility we use for all DeHaven's storage. The warehouse is protected by fire suppression and surveillance systems, and access is controlled. Business records often contain sensitive and confidential information, and they are stored with the security that calls for. Learn more about our storage services and our warehouse storage.
Records Storage During an Office Move or Renovation
Records storage often comes up at the same time as an office move or a renovation. When a business relocates or reworks its space, the question of what to do with years of files has to be answered. DeHaven's can handle both at once, relocating your office and taking your inactive records into managed storage as part of the same project. If you are planning an office relocation, our office moving and commercial moving teams coordinate records storage directly into the move.
Why DeHaven's for Records Storage
- A family-owned North Carolina company since 1951
- Managed storage, with coding, tagging, mapped shelving, and inventory tracking
- File and box retrieval and delivery when you need a document
- A secure, monitored Durham warehouse with fire suppression and controlled access
- Experience with medical, legal, accounting, university, and corporate records
- Pickup from your office and coordination with office moves and renovations
- Short-term and long-term storage terms
Frequently Asked Questions
What is managed records storage?
Managed records storage means your documents are not just placed in a storage space, they are actively organized and tracked. DeHaven's codes and tags each records box, shelves it in a mapped warehouse location, and logs it in an inventory system, so every box is accounted for and can be retrieved when you need it.
Can you retrieve a specific file when we need it?
Yes. Because your records are coded, tagged, and logged in mapped locations, we can locate and retrieve a specific box when you need a document back, and deliver it to your office. You don't have to search through storage yourself.
Will you pick up our records from our office?
Yes. We pick up your records from your office, bring them to our Durham warehouse, and handle the coding, tagging, and shelving as part of the service.
Is the storage secure?
Yes. Records are stored in our Durham warehouse, which is monitored, alarmed, equipped with fire suppression and surveillance, and access-controlled. Business records often contain confidential information, and they are stored accordingly.
How long can we store records with you?
We offer both short-term and long-term storage. Many records storage arrangements are long-term, since businesses often need to retain records for years, but we can accommodate shorter terms as well.
Do you handle records storage as part of an office move?
Yes. Records storage frequently comes up alongside an office relocation or renovation. We can relocate your office and move your inactive records into managed storage as part of the same coordinated project.
How long do we need to keep our business records?
Retention requirements vary by industry, document type, and applicable state and federal law, and they are best confirmed with your own legal counsel, accountant, or compliance team. DeHaven's provides the secure storage and management for whatever records your retention policy requires you to keep.
Request a Records Storage Quote
Whether you have a few boxes of files or years of accumulated records, DeHaven's can store them securely and keep them organized and retrievable. Contact our team to discuss your records storage needs, and we'll put together a plan and a quote built around the volume of records you have and the level of service you need. We've been a trusted family-owned storage and moving company in North Carolina since 1951.
